Privacy Policy

Last updated: May 14, 2025

1. Introduction

Welcome to Memo AI ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website at memo-ai.club and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address.
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website and services.
• Learning Data includes the questions, answers, and statistics related to your learning activities on our platform.

3. How We Use Your Data

We use your data to provide and improve our services, including to:

• Create and manage your account
• Provide personalized learning experiences
• Process subscriptions and payments
• Send you service-related communications
• Improve our website and services
• Comply with legal obligations

4. Third-Party Authentication

We offer sign-in via third-party authentication providers such as Google and Facebook. When you use these services, we may receive certain profile and account information from the third-party provider. This data is used strictly for authentication purposes and to create/manage your account with us.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to correction of your personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing

7. Data Deletion

You have the right to request deletion of all your personal data from our systems.

How to Request Data Deletion

To submit a data deletion request:

1. Send an email to support@memo-ai.club
2. Use the subject line: "Data Deletion Request"
3. In the body of the email, please include:
   • Your full name
   • Email address associated with your account
   • Date of account creation (approximate if unknown)
   • A clear statement requesting the deletion of your data

What Happens After Your Request

Upon receiving your request:

• We will verify your identity as the account holder
• You will receive confirmation that we received your request within 2 business days
• Your data will be deleted from our active systems within 30 days
• You will receive confirmation when the deletion is complete

Please note that some information may be retained for legal compliance, accounting purposes, or to protect our rights. Any data retained for such purposes will be isolated and not used for any other purpose.

If you connected to our service using third-party authentication (such as Facebook or Google), we will also remove any data obtained through those connections.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

9. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@memo-ai.club